Deliveries & Returns
We at Kurta Corner aim to process and dispatch your order once the order is confirmed. You are requested to be available on the provided contact number so our team can reach you.
COD orders are verified via telephone or email before dispatching. However, in case of repeat customers, Clearance sale and other promotions orders may be processed without telephonic verification.
The estimated average delivery time across Pakistan is 4 to 7 working days (Please note that during sale delivery time may exceed due to high volume order log)
We offer free Delivery All Over Pakistan
The estimated delivery time for international order is 10 to 15 working days after the order has been dispatched.
The tracking number you receive from us in an Order Status email can be used to track the order on DHL’s website (www.DHL.com).
TAXES & DUTIES:
Please note that international orders may be subject to taxes & duties and will be responsibility of the customer. Any applicable duties or fees will be collected at the time of order delivery.
Need more details? Write us at firstname.lastname@example.org or call us on +92-333-3023871
Though we strive to give you a great customer experience each time you shop with us, if you find any damage or faulty article or product or sizes, we offer you to Exchange Your Order within 7 Days of Delivery on all fresh items. That’s true! All you need to do is to give us a call or drop an email within a period of 7 days, from the date of delivery. However, you must understand that we can’t bear a loss either; so exchange of products will be accepted only if the products are returned in an UN-USED condition with the tags intact and in their original packaging, in an unwashed and undamaged condition and only on Fresh items which are not on promotion or discounts. However, an exchange is subject to availability of the item in our stock or items not on promotion or discount. Damages due to neglect, improper usage or application will not be covered under our exchange Policy.
REFUND AND EXCHANGE FOR INTERNATIONAL CUSTOMERS
We try our best to give each of our customers an excellent shopping experience, but unfortunately we are currently not offering refunds to our international customers. However we offer them to exchange any item within a period of 10 days, if they bear the shipping cost of both ways. But to double the pleasure of shopping with Kurta Corner, we will be soon offering free shipping, refunds/exchange to our valued international customers as well.
FEATURES OF REFUND AND EXCHANGE POLICY
If you choose to exchange an item for reason of mismatch of size or receipt of a defective item, you will be provided with a replacement of the item, free of cost. However, an exchange is subject to availability of the item in our stock. Exchange of Sizes/ replacement for goods/ merchandise is subject to inspection and checking by our QA team.